Consumer Complaint Form

Please contact us if you are concerned about the care of the dog or puppy bought a from any location within New York State. If you have encountered any problems with your pet that you purchased or adopted from a Breeder, Pet Store, Shelter or Rescue, we will investigate your complaint. We can then put you in touch with NYS Ag and Markets, the Attorney General, Local Consumer Organizations, SPCAs, USDA, etc.

WNY Citizens Against Puppy Mills Complaint Form

Your complaint helps us investigate consumer fraud or abuse, and can lead to enforcement action..


Street Address:

City: State: Zipcode:

Home Phone:

Cell Phone:

Email Address:

Breeder Information


Street Address:

City: State: Zipcode:

USDA Number:


Web Address:

Name of Store or Kennel Where Purchased (if applicable):

Street Address:

City: State: Zipcode:


Web Address:

Pet Information


Sex: Male Female

Date of Birth:

Purchase Price: Purchase Date:

How did you pay? (cash, check, credit card, other)

Did you sign a contract? Yes No


Did you get papers as promised? Yes No

Veterinary Diagnosis:

Veterinary Expenses:

Were you issued an Unfit for Sale Certificate? Yes No

Have you complained to the company or individual? (By Mail, By Telephone, In Person)

Person Contacted:

Job Title:

Nature of Response:

Date of Response:

Has matter been submitted to another agency or attorney? (If “yes,” give name and address below) Yes No

Agency or Attorney Name:

Agency or Attorney Address:

Please describe any health issues regarding your pet and the conditions of the facility where the pet was purchased. Provide as many details as possible so we are better able to assist you with your complaint:

We will contact you within 48-72 hours to confirm that we have received your complaint.